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Conversations
by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, ...

by Douglas Stone, Bruce Patton, Sheila Heen

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with ...

by Susan Scott

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.The master teacher of positive change through powerful ...

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