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by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, ...

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield

In this UPDATED SECOND EDITION (first edition titled "Crucial Confrontations"), you'll learn how to hold anyone accountable, master performance discussions, and get results.Behind the problems that routinely plague our organizations ...

by Executive Reads

Thinking of picking up Crucial Conversations and spending several hours reading it, or did you already do that and need a refresher? Kerry Patterson, Joseph Grenny,Ron McMillan, and Al ...

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